Joburg Water postpones smart meter roll out again. Photo: Pixabay.com
Soweto REJECTS smart meter roll out programme by Joburg Water
Joburg Water updated that following a series of meetings held with members of the Orlando East community, a resolution was taken to postpone.
Joburg Water postpones smart meter roll out again. Photo: Pixabay.com
Joburg Water has been forced to postpone its smart meter roll out programme in Soweto after being rejected by residents of Orlando East.
REASON FOR THE SMART METER ROLL OUT POSTPONMENT
In a brief statement, Joburg Water updated that following a series of meetings held with members of the Orlando East community, a resolution was taken to postpone the switching from open to prepaid.
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The rollout was scheduled to commence on 15 November and has been moved to 4 December, said the entity.
“This is to allow for further community and councillor consultation and engagement which will be initiated after the Independent Electoral Commission (IEC) voter registration weekend, taking place on 18 and 19 November 2023,” said Joburg Water.
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Customer Interface Unit (CIU) REQUIRED BY JOBURG WATER
Meanwhile, Joburg Water has urged customers who have never received a Customer Interface Unit (CIU), or have lost it, that they should visit their nearest City of Johannesburg Customer Service Centre, where they will need to provide the following information: the property owner’s name and surname, physical address of the property, meter number and related contact details.
“The cost for replacing a lost CIU is R680.”
Johannesburg Water
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RESIDENTS WARNED AGAINST REFUSAL
Joburg Water has warned that the refusal to switch to prepaid smart meters will lead to Level 3 water cuts, and residents will then have to pay to be reconnected.
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This is a developing story. An update will be published as and when new information is available.
