Banks in SA: Where to contact

Banks in SA: Where to contact EVERY bank!

Banks in SA can sometimes be difficult to get hold of. Here’s how to contact EVERY bank in South Africa, with updated contact details.

Banks in SA: Where to contact

Banks in South Africa can sometimes be difficult to get hold of, especially in emergencies or when you can’t find the number.

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The South African has put together this list of useful contact details, so that you can get in touch with every bank in the country. Want to know something about banking services, or have a question for your banker? Call or send an email: make sure that you have the right contact details using this list.

Not sure which department you’ll need to speak to?

Call and ask Head Office to redirect your question or issue.

Here’s where to contact each one, including Absa, TymeBank, and more.

Absa

Absa can be contacted using their email address, or by calling the national helpline for Personal Banking.

  • absa@absa.co.za
  • +27 86 000 8600

It’s also possible to get in touch with ABSA’s banking team through their website.

African Bank

African Bank can be contacted through their online contact portal, or via their Head Office email address and number.

  • CExperience@africanbank.co.za
  • +27 11 256 9000

Capitec Bank

Capitec is available at their website link. or using the details here:

First National Bank

FNB (FirstRand) has several phone numbers to contact.

Call Head Office first, and ask the banking team to redirect your question to the correct number.

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Customers can chat to bankers online, or contact the FNB Helpline whether you are an existing customer or not: +27 87 575 9404

Alternatively, contact FNB directly online.

Nedbank

Nedbank maintains an email address where Private Wealth customers can send their questions: contact@nedbankprivatewealth.co.za

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Questions can also be submitted to the General Contact Centre, a 24-hour helpline: +27 80 055 5111

The complaints hotline is +27 86 044 4000, or +27 11 710 4011.

Nedbank is also available at their website here.

Postbank

PostBank is available three-ways, including:

  • +27 80 053 5455
  • postbank.enquiries@postoffice.co.za
  • PBHelpdesk@postbank.co.za

Standard Bank

Standard can be found at their website, or by making use of the national helpline: +27 86 012 3000

An alternative number for head office is given as: +27 11 283 1100

Tymebank

TymeBank is available at their national customer service centre: +27 86 099 9119

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The service consultants are also available at: service@tymebank.co.za

Select PnP stores have kiosks where TymeBank enquiries and services are made available.

READ MORE ARTICLES BY ALEX J COYNE