Heavy traffic on the agency’s website has slowed down the process of the grant applications. You can now apply via Whatsapp.
A WhatsApp line is up and running for people to register for the R350 Covid-19 grant.
Sassa spokesperson Paseka Letsatsi said heavy traffic on the agency’s website has slowed down the process of the grant applications.
He said when the system was opened last week, within a minute, they had 2,000 applications.
“So I am sure you can understand the magnitude of people who tried to apply and so on but it’s a mix of various options before it was launched.”
“We did take it through a stress process just to check if it can work. We got a positive observation, however, as the number increased the system became slower. The good thing is that in the meantime we can introduce this option… we are going to do better.”
“This morning (Monday), I got the good news that the WhatsApp line is up and running.”
The first payments are expected in the last week of August.
Not sure if you are eligible for the grant?
A Social Relief of Distress Grant of R350 per month as indicated in the Directions is payable for the period indicated therein to a person who is —
All applications are done electronic/digitally and any of the following frontline application channels may be used;
“Please note that an application should be submitted through only one of the above channels – it is not necessary to submit multiple applications. Confirmation will be received as soon as the application has been successfully submitted.”
ALSO READ: R350 grant: What happens if SASSA declines my application?