Only 10 of Gauteng’s police stations were ranked between good and best in a report by the National Council of Provinces. PHOTO: Twitter/@DA_GPL
Rate your Police Station service
Have you been to a police station recently or are planning to ho there soon? You can now rate the service you get from them
Only 10 of Gauteng’s police stations were ranked between good and best in a report by the National Council of Provinces. PHOTO: Twitter/@DA_GPL
Police Minister Bheki Cele has launched a new service which enables everyone in the country to rate the service they receive at their local police station.
HOW GOOD IS YOUR POLICE STATION
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Police Commissioner Fannie Masemola made the announcement at the launch of National Safer Festive Season in the Western Cape on Saturday.
The Rate My Service online platform will give an opportunity to members of the public to respond to a predefined questionnaire, to rate the SAPS service.
Masemola says that the service aims to improve and enhance service delivery.
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The new service is available online to all individuals with South African borders.
“We encourage all people to rate every single service they receive from us so that we can have a clear picture of our performance in an effort to enhance our service offering,” says Masemola.
According to police, an individual will be able to rate the service while they are at the police station or a later stage.
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IMPROVE SERVICE AT YOUR STATION
The Rate My Service platform is an online survey with a predefined questionnaire that the police hope will enable the public to suggest how they can improve.
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“We want to win back the trust of our communities and we can only do so if we deliver and intervene if there are gaps”, the Commissioner adds.
“We are also encouraging all SAPS members to put more effort in rendering a professional, effective and efficient service at all times that the public deserves from the organisation.”
