Meta Facebook Instagram global outage

Meta is looking into widespread outages of its Facebook, Instagram and Threads platforms after users around the world were locked out of their accounts. Image: Lionel BONAVENTURE / AFP

Facebook listing a second account you don’t know?

Is Facebook listing a second account you don’t know? Here’s how to remove an unknown account from your social media.

Meta Facebook Instagram global outage

Meta is looking into widespread outages of its Facebook, Instagram and Threads platforms after users around the world were locked out of their accounts. Image: Lionel BONAVENTURE / AFP

Is Facebook listing a second account that you don’t know?

An unrecognized name on your social media accounts could mean that you’ve been hacked. Hacks are a common problem, affecting thousands of worldwide social media users daily.

Unknown accounts could mean that someone else has been accessing your details, or sometimes that your phone number belonged to someone else – and they’re trying to log into their account.

Here’s what to do if this happens.

Facebook listing a second account you don’t know? Here’s what to do

A Reddit question asks what to do with unrecognized social media accounts.

Facebook’s login screen can sometimes list more than one account. Sometimes the login screen shows two people – and one of them might not be your account.

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There are two possibilities for this.

One reason is an outright social media hack. But it can also happen when someone used to have your cellphone number (and they’re trying to log back in).

Here’s what to do: removing unknown accounts

According to Vector Linux.com, there’s an option to remove unknown accounts from your Facebook.

Go to the login screen.

Next to the name, an option should allow its removal.

Remove the name you don’t recognize, and login to your own account normally.

If that doesn’t work, you might need Account Recovery.

Facebook account recovery

Facebook’s Account Recovery tells users what to do if their account has been lost.

If you can’t get in, account recovery logs you back into your account. Accounts might need to be verified.

You can use your e-mail address, phone number, or a previous device to confirm. If you can’t, then contact Meta for more details.

Hacked.accounts are easy to recover.

Regain access to your accounts as soon as possible.

READ MORE ARTICLES BY FRANCOIS JANSEN (ALEX J COYNE)