SASSA gold cards

If you have access to one of South Africa’s social grants, one of the ways to get your money paid to you is through the official SASSA card
Image: Adobe stock

You can still withdraw your SASSA grant with an expired gold card

Has your SASSA gold card expired? Worry not, you can still get your social grant by following these simple steps

SASSA gold cards

If you have access to one of South Africa’s social grants, one of the ways to get your money paid to you is through the official SASSA card
Image: Adobe stock

South African Social Security Agency (SASSA) beneficiaries whose gold cards have expired or haven’t been collected can access their grants at selected retailers as Postbank has launched a new method of paying grants that does not require a physical card. 

Some Postbank issued SASSA gold cards were set to expire at the end of March 2023. A number of beneficiaries have complained about not being able to renew their cards at South African Post Office (SAPO) branches due to a number of reasons. 

ACCESS YOUR SASSA GRANT WITHOUT A GOLD CARD

Postbank said SASSA beneficiaries whose cards have expired or are soon to be expired no longer need to go to Post Office branches as they can access their grants safely and free at participating retailers like Shoprite, Usave, Boxer, Pick n Pay and Boxer. 

To use this new method, beneficiaries need to bring their ID documents and use their SASSA/gold card PIN. 

Postbank spokesperson Bongani Dlako said at the till point, beneficiaries will be asked to validate their identity, enter their cellphone number and then their PIN in order to receive their payment and can get assistance from cashiers. 

ALSO READ: REMINDER: Here are all the SASSA payment dates for the year

THESE ARE THE SIMPLE STEPS TO FOLLOW

  • Bring your cellphone, ID
  • Go to the till point with your ID and provide a cellphone number to verify your identity as a registered SASSA grant beneficiary
  • You will then receive a confirmation message on your phone (you don’t need airtime)
  • Enter your SASSA/ gold card PIN (the same one you use for ATM withdrawals)
  • The cashier will then give you the requested amount of money
SASSA gold cards
Follow these steps in order to withdraw your grant even if your SASSA/Postbank gold card has expired. Source: Postbank.

ALSO READ: SASSA grants: Will the Post Office liquidation affect payments?

Dlako said the cardless grant payment method will be available to those who have not collected their new gold cards and those who simply want to collect their grants without their cards. 

The system was rolled out to retailers for May payment dates and there is no need for SASSA grant recipients to switch their payment method from the gold cards.

Live SASSA updates

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