Did you know that your Uber driver gets to rate you every time you use the service?
By tapping on the menu icon in the top left corner (represented by three horizontal bars), your rating will appear under your name.
According to Uber drivers, a low Uber rating can cause a longer wait time.
Jon Hoos, an Uber driver with two years’ experience, explains on Quora that when a passenger requests a ride, the driver sees only four things; the passenger rating, the type of ride (e.g. UberX, UberSelect…etc), the surge rate (if any) and the pickup location.
“When your rating is low, the driver will likely take a second or two and think to themselves, “This rider has a 3.2-star rating. I don’t know if I want them in my car.” I have not accepted rides because of a poor passenger rating, and I know that I will do it again,” stated Hoos.
Another Uber driver, Wes Kretzer, seems to back up that claim
“Anything less than 4,5 and I can assure you there will be drivers that will let your request pass. Anything less than 4 and I’m guessing only the driver that didn’t notice your rating would accept your request.”
If your rating is low or you’re just looking to improve your passenger rating, don’t fret. Business Insider spoke to over 40 Uber drivers to see what sways them most:
If you ever want to receive the elusive five-star rating, these pointers are necessary to uphold, although they should be standard practice.