Taxify / File photo

Taxify and anti-crime app Namola join forces for safer rides

Taxify has made a string of headlines in the last few months. All for rather terrifying reasons, drivers and passengers have been attacked.


Taxify / File photo

In March, Pretoria based Taxify driver Siyabonga Ngcobo was kidnapped and burnt to death in the boot of his car. Over the last few months, Taxify passengers have also taken to social media to share their traumatic experiences with dodgy drivers. Taxify now says enough is enough.

Taxify has teamed up with local anti-crime app, Namola, to launch an emergency button to address security and safety. Namola ambassador, Yusuf Abramjee, spoke to the Pretoria News about what prompted the partnership.

“We were asked by Taxify to assist with safety measures for their drivers and commuters.

“When drivers press the emergency button, we guarantee a callback within 90 seconds,” Abramjee said.

Ngcobo was just 21-years-old and still studying as a fourth year at the Tshwane University of Technology. While nothing has been proven as of yet, it is suspected that metered taxi drivers carried out the killing as part of the areas battle against e-hailing drivers.

According to Abramjee, Namola is the fastest app of its kind in the country and already boasts 150 000 downloads.

The new feature was revealed at the Taxify Driver Safety Summit last Wednesday as a pilot project. The company is now looking to make it available to all drivers by the end of April.

“Rider and driver safety is our first and foremost priority. The safety button will allow Taxify drivers to access rapid deployment of the correct emergency response should they find themselves in danger.

“Namola is the leader in community safety and we have a huge sense of relief in rolling out this partnership,” said Taxify’s Gareth Taylor.

The app allows users to share their GPS coordinates, name and the type of emergency with a 24/7 response call centre. The centre can verify incident details and then connect to emergency services and the police.

While the broader metered taxi vs app war will take more to be brought under control, the 90-second call back could go as far as saving multiple lives in the future.