SASSA: Here’s how to replace expiring cards

All social grant recipients using the Sassa/Postbank cards due to expire at month-end must collect new cards at their nearest Post Office branch from TODAY.

THIS IS ONLY FOR THOSE WITH EXPIRING GOLD CARDS

Postbank and the South African Social Security Agency (SASSA). issued this instruction, reiterating that only beneficiaries with gold cards expiring this month must collect new ones.

Postbank spokesperson Dr. Bongani Diako said those carrying cards not expiring at the end of March are discouraged from attempting to collect new cards at the Post Office this month.

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“With Sassa, we will issue a public announcement regarding the dates and processes for the collection of Sassa/Postbank gold cards that expire in the following months,” added Diako.

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BENEFICIARIES WITH CARDS ONLY EXPIRING IN THE NEXT MONTHS SHOULD NOT BE CONCERNED

He furthermore said grant recipients with cards expiring in [the next few] months should not be concerned because they will continue to receive their social grant monies into those cards as they remain valid.

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Diako added that as of Monday, they would be dedicated to the issuing of cards to old age grant recipients and persons who receive disability grants.

HERE IS WHAT YOU NEED TO BRING TO COLLECT YOUR NEW CARD

“Wednesdays to Saturdays, starting from March 15, will be dedicated to the collection of new gold cards for recipients receiving child support grants and those who receive all other grants. Social grant beneficiaries must bring their ID and Sassa/Postbank gold card to their nearest branch.

“Our staff members will assist grant recipients in activating the new cards, and the cards will be operational immediately to make withdrawals or any other type of transactions.

“No person will be able to collect a Sassa/Postbank gold card on behalf of another unless they are registered with Sassa as a procurator,” he said.

Bongani Diako

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QUERIES AND CONTACT:

• For any further queries, please get in touch with SASSA directly:
• Contact the SASSA Toll-Free Call centre on 0800 60 10 11
• Contact the SASSA Head Office on 012 400 2322
• Email SASSA Head Office at: Grantsenquiries@sassa.gov.za
• Contact details of SASSA offices across the country: SASSA offices

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