Post Office

There are post office delays in delivering municipal accounts to customers due to the recent taxi strike. Image-X @PostOfficeSa

Post Office delays:Customers encouraged to switch to eBilling

The City’s post office-delivered accounts are delayed due to the recent taxi strike. Customers are being encouraged to switch to paperless eBilling.

Post Office

There are post office delays in delivering municipal accounts to customers due to the recent taxi strike. Image-X @PostOfficeSa

The recent taxi strike affected the South African Post Office (SAPO), causing delays in delivering municipal accounts to customers in Cape Town.

CityNews reports, “The City advises customers awaiting Post Office-delivered accounts to refer to the previous month’s invoice for payment guidance.”

“Email recipients remain unaffected, so in general we encourage our customers to make the switch to paperless eBilling,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.

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Post Office delays have been due to recent taxi unrest that impacted delivery of some municipal bills

The City urges customers to transition to eBilling by sending their email and contact details to: Customers can also register via SMS at 31223.

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Residents can reach the City’s Customer Call Centre at 0860 103 089 or contact for inquiries regarding water, electricity, accounts, and vehicle licenses.

“You can settle municipal accounts at Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up, and some Spar stores. Pay online via or Renew motor vehicle licenses at”

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  • Online: or
  • EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference
  • Retailers: Checkers, Pick n Pay, Shoprite, Spar and Woolworths
  • e-Services: Use the City’s online e-services portal
  • ATM: contact your bank to add the City as an ATM beneficiary
  • Register on e-Services
  • Renew vehicle licences
  • Submit water/electricity readings
  • Pay municipal accounts online (debit order payment option, only)
  • View current account and account history
  • Apply to receive accounts via email
  • Log service requests
  • To register for e-Services visit:

ALSO READ: Mother city gets back to its feet as mini-bus taxi strike ends

Following South African National Taxi Council (Santaco) Western Cape’s announcement on Thursday, notifying commuters about the end to the week long ‘stay away, the city services are slowly coming back to normal.