EThekwini Municipality services

Photo: Twitter/@eThekwiniM

eThekwini Municipality latest: Transport and other services to resume

eThekwini Municipality has announced changes to its bus routes following the recent riots as it resumes various municipal services this week.

EThekwini Municipality services

Photo: Twitter/@eThekwiniM

eThekwini Municipality has announced that all its municipal services are expected to resume on Monday 19 July.

The municipality announced the resumption of the following services in a statement issued on Sunday.

Refuse Collection Services Resumes

Refuse collection and street sweeping services will resume on Monday 19 July. Residents have been requested to take out their refuse bags on their scheduled collection days. Landfill and garden sites will also re-open. Details of categories of waste that are accepted at the different sites are outlined on the Municipal Website. 

Sizakala Customer Service Centres

All Sizakala Customer Centres will be in operation except for centres at Umlazi Mega City, KwaMnyandu, Ntuzuma and KwaMashu. These centres were destroyed during the unrest. 

All centres will operate with a full staff complement except for the Craigieburn Centre which will have limited services available. 

Centres will be open from 07h30 – 16h00.

Public Transport

The municipal bus service will be operational, but the Durban Transport service will be operating a “B timetable”, which is a school holiday schedule due to schools being closed. Bus operations will start at 4am. All areas will be operational except for routes operating via Phoenix, for example, Mount Edgecombe, Mahatma Ghandi Hospital. The Umhlanga service will be diverted to not operate via Phoenix. 

The Dial-a Ride service is not operational yet. It is expected to resume later in the week.

Durban Fresh Produce Market Operating 

The Durban Fresh Produce Market has opened its doors for trading as of 16 July and will continue operating as normal from 05h00 to 09h30. 

Water and Sanitation

All Water and Sanitation services will resume and the Call Centre will be fully operational. Residents are advised to contact the Call Centre number: 080 131 3013 or EWS WhatsApp number 073 1483 477 for more information on water supply and sanitation related enquiries or services.


EThekwini Central and Southern Beaches are closed to the public until further notice. This is because the shark nets are not being serviced due to the unrest. 

The beaches north of the Umgeni estuary up to the Tongaat River are also closed due to the contamination of the uMhlanga estuary. The public will be advised when it is safe to use the beaches. 

Development and Planning

All Development and Planning offices, including those in Sizakala Centres will be operational.

Human Settlements

All public facing offices of the Human Settlements Unit are expected to open in the CBD, regional offices and Sizakala Centres.

eThekwini Primary Healthcare Facilities (Clinics)

The city’s Primary Healthcare facilities (clinics) including mobile services will be operational. Community vaccination sites will also be opened. Residents who are eligible to receive the vaccine are encouraged to register.

The public has been urged to be patient as there may be queues at the various service centres given the backlog that built up over the past week. Residents are also reminded to observe all COVID 19 protocols when visiting the various service centres. 

Parks, Recreation and Culture

All PRC Municipal facilities will remain closed for public use until further notice as per level 4 lockdown regulations.