An Eskom substation flooded on Wednesday, resulting in an extended power outage in the Helderberg area. Image: Twitter/@vanReenen_Bev
Weather impact: These 16 Cape Town areas are experiencing electricity faults
Severe weather conditions in Cape Town have led to electricity faults in 16 areas, causing disruptions and outages.
An Eskom substation flooded on Wednesday, resulting in an extended power outage in the Helderberg area. Image: Twitter/@vanReenen_Bev
The City of Cape Town’s Electricity teams are working around the clock to address the surge in electricity service requests related to the heavy rainfall and strong winds in the metro on Wednesday, 14 June.
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City of Cape Town’s Electricity Teams Work Diligently to Address Weather-Related Power Issues
Electricity infrastructure in multiple areas has been damaged by the inclement weather, prompting the deployment of teams to handle issues on the ground. More rain is expected on Wednesday evening.
The South African Weather Service (SAWS) issued an Orange Level 6 warning for disruptive rain in the metro and Cape Winelands, which is valid until midnight on Thursday.
READ: Cape Town storm: Learners and residents evacuated from Faure school
Several suburbs in the metro are currently grappling with electricity faults due to adverse weather conditions, including flooding and tripping following load shedding.
The impacted areas include:
- Philippi
- Mfuleni
- Seawinds
- Kosovo
- Newlands
- Vasco Estate
- Somerset West
- Strand
- Gordon’s Bay
- Waterkloof
- Kenilworth
- Parow
- Kuils River
- Oakdale
- Fish Hoek
- Hout Bay
HOW TO REPORT A FAULT
Beverly van Reenen, the Cape Town MayCo Member for Energy, said prolonged outages being experienced are largely due to the severity of the storm damage.
READ: Cape Town storm: Burst river banks, substation damage, and an evacuation [WATCH]
“In more severe cases, we are not able to provide residents with a restoration turnaround time due to the complexity of faults or repairs. We ask residents to please use of the correct service channels to report outages via email and SMS,” said van Reenen.
Cape Town residents are asked to only submit one service request as duplication may cause delays.
Electricity service requests can be logged via the following platforms:
- Call Centre: 0860 103 089
- SMS: 31220 (Please note the free SMS service does not apply)
- Email: power@capetown.gov.za
- e-Services: www.capetown.gov.za/servicerequests
READ: WATCH: Torrential rain causes flooding and mudslide in Cape Town
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