A disastrous week for Mango Airlines has just got infinitely worse. Just 24 hours after being placed into ‘Business Rescue’, the ailing company has confirmed on Tuesday that all flights have been suspended for the foreseeable future.
#Mango as a subsidiary to #SAA you as meant to get a cash injection but this has not happened.— Heidi Giokos (@HeidiGiokos) July 26, 2021
There is also a pending liquidation application filed by one of Mango’s creditors, Aergen Four Aircraft and Aergen Five Aircraft LTD.
Mango Airlines CEO William Ndlovu released a statement via Facebook, confirming that all planes would be grounded ‘until further notice’. Emergency discussions are, apparently, underway to try and restore the planned flight schedule. However, for those of you hoping to fly with Mango from today onwards, things aren’t looking good:
“We can confirm that our services and all flights are temporarily suspended from today, 27 July 2021, until further notice due to outstanding payments to ATNS. Senior management and our shareholder are locked-in in emergency discussions to find an amicable solution to this impasse.” | William Ndlovu
The business has outlined how customers can claim their refunds. Staff working for Mango Airlines have gone two months without receiving a wage, it has been reported, and customers have been asked to show ‘calm and patience’ when seeking their money back. Ndlovu has also apologised to all South Africans affected by these suspensions.
“Affected passengers with valid and available contact details will be informed via Email and SMS accordingly. Customers are also urged to contact us via email at firstname.lastname@example.org and/or email@example.com to deal with cancellations and voucher-related matters specifically. Issued vouchers will be valid for 24 months.”
“Please do anticipate much longer than ordinary waiting time for enquiries or emails to be cleared. We plan to resume normal operations as soon as possible, and ask for calm and patience as we navigate through these challenges. We will update the public as soon as possible. We apologise in advance for the inconvenience caused.”