takealot lockdown

Photo: Pixabay

Takealot: Customer care contact number for delivery and other issues

Takealot is the most popular online shopping portal in South Africa. Here’s how to contact customer care if you’re having issues and you need to call them rather than use other channels.

takealot lockdown

Photo: Pixabay

Note, information correct at the time of publication, and might change without notice.

Takealot.com is the most popular online shopping portal in South Africa. With its Daily Deals, special offers and the convenience of buying almost anything your heart desires without needing to brace the madness of malls, millions of purchases are made on the portal all the time.

And while most consumers are happy with the service they receive from the online shopping giant, once in a while, you might need to speak to a human being about an issue.

But if you’ve been through the trenches trying to find a contact number, you’ll know it’s pretty well hidden. Trying to navigate Takealot.com to find a number to speak to somebody about your delivery or whatever other issues you might be having is a mission.

We get it: streamlining the process to social media or e-mail makes sense. Their customer care team is fairly on the ball when it comes to responding. Sometimes, though, you have to talk to somebody quickly. Maybe you need to check in your delivery to make sure you don’t miss the driver. Something might have come up and you might not be in. Calling ahead to check will save everyone a lot of grief.

If you’ve exhausted the usual channels of communications, don’t fret. There is a way to call up the good folks at Takealot.

Takealot contact number for customer care

The number to get in touch is 087 362 8000 – you will be given a number of options when you dial. Listen carefully to make sure you press the right one.

These are the Takealot customer care helpline options:

1. Delivery queries
2. Returns
3. Payment related
4. All other queries

If you are calling regarding an order, make sure you keep your order number handy to make the process smoother.