New SA hotel to employ three r

Photo: Instagram/hotelskysa

New SA hotel to employ three robot assistants [photos]

Micah, Lexi and Ariel – each one with its own name and personality – will assist guests during their stay at a new SA hotel.

New SA hotel to employ three r

Photo: Instagram/hotelskysa

Hotel Sky Sandton and Hotel Sky Cape Town are currently being constructed at the best addresses and will employ three AI-powered robots as soon as it opens.

Robot assistants In Johannesburg and Cape Town

At Hotel Sky Sandton (opening this November 2020) and Hotel Sky Cape Town (which will open in early 2021) you will be able to see various technological innovations implemented. These will include seamless app-based reservations, check-in and room access, as well as various smart technologies like the three robot assistants. Yes, apart from offering unsurpassed panoramic views across the city, the hotel will also employ Micah, Lexi and Ariel trained to assist guests in different ways.

“From luggage portage and room service deliveries to answering your questions about the hotel and surrounding areas,” the hotel said in an Instagram post. “We had a very “serious” meeting with them today to ensure that they’re loved and adored by all. Whether they listened remains to be seen…”

All of this was ultimately done in order for the hotel to become “a technological marvel”.

“Hotel Sky has enlisted state-of-the-art hospitality technology to make your stay with us as simple, convenient, comfortable and unforgettable as possible. It all begins with our app, which gives you full control of your stay with us. From booking to checking in and out, the app even acts as your door key, allowing you room access immediately upon arrival.”

An experience like no other

According to Cape Town etc, the robots are run through an app system, and allow guests to avoid human contact, especially important amid the COVID-19 pandemic.

“Each of our hotels is a dream realised. We want every aspect of your experience within our establishment to be treasured,” the hotel explains on their website. “Whether you’re dining in one of our decadent restaurants, enjoying a sundowner in one of our cocktail bars, chatting to one of our AI-enabled robots, or listening to our automated Grand Piano play a song, Hotel Sky promises an experience like no other.”