If you’re suffering from these eFiling issues, SARS says the CAPTCHA error can be resolved by clearing your browser cache.
WHAT IS SARS DOING TO SOLVE THE EFILING ISSUES?
There are a few easy steps you need to take to clear your browser cache. Click HERE for more. However, each browser is different. So, we’ve created a quick list of steps you can follow to resolve any eFiling issues:
HOW TO CLEAR CAPTCHA ERRORS ON SARS EFILING
1. For Google Chrome
Click the Menu icon in the browser upper right corner.
Click Settings on the bottom of the menu.
From Settings, click Show advanced settings.
Scroll to the privacy section and click Clear Browsing Data.
Select Cached Images and Files (uncheck all other options to avoid deleting browser history and cookies).
Change Obliterate the following items from to the Beginning of time.
Click the gear icon at the top right to open the Settings menu.
Select Safety and Delete Browsing History.
Select Temporary Internet Files. Uncheck all of the other boxes, especially Preserve Favorites website data. This option deletes objects from websites in your Favourites folder, which clears your cache.
Click the Delete button next to the bottom of the window.
Your computer will work for a moment, and then you’ve successfully cleared Internet Explorer’s Cache.
If you’re batting with SARS eFiling issues, leave a message in the comments section below and we will try to assist you. Similarly, please send us an email at firstname.lastname@example.org, or you can send us a WhatsApp message on +27 60 011 0211.