FxPro’s Top-Notch Customer Support: A Quick Review

Commission-based cTrader accounts from FxPro are among the best available because of the broker’s low spreads, rapid NDD orders, and deep liquidity. 

Both MetaTrader 4 and MetaTrader 5 are provided, and FxPro has increased the number of assets it offers, giving customers a more diverse and stable range of financial instruments to trade. Education, research, and trading tools that are tailored to novice traders are of also all available on the platform. 

But what about FxPro’s customer service? This is a very important aspect which new traders often overlook. Here, we will take a closer look at the customer support offered by FxPro. 

The customer service experience at FxPro

FxPro is proud of its “five-star customer service,” in particular its multilingual, round-the-clock (Monday-Friday, 24/5) support staff. Their toll-free phone number is available for callers in the United Kingdom, France, Germany, the United Arab Emirates, and Russia. 

Both existing and new traders can use the live chat feature, according to our FxPro Review. Unlike many brokers, they maintain a real, brick-and-mortar location in central London, where a receptionist may be reached Monday through Friday between 7:30 am and 4:30 pm.

Live Chat is FxPro’s preferred method of communication, however traders can also use other methods such as phone, email, or even a visit to one of their physical offices. 

Although the multilingual support crew is on call around the clock, few traders are likely to actually need them. While the Frequently Asked Questions (FAQ) page should be able to answer any significant inquiries, having access to an expert support staff in the event of an emergency is always a comfort.

FxPro research and education for traders

FxPro offers internal research and has teamed with Trading Central to provide a third-party solution for its customers. The tutorials are quite detailed and serve as a great introduction for new traders. 

FxPro has done an outstanding job in these areas, which together improve the company’s already favourable trading circumstances.

The research tab includes the following subheadings: Economic Calendar, Earnings Calendar, Market Holidays, FxPro Market News, and Technical Analysis by Trading Central. 

Traders can quickly assess the probable impact of upcoming events thanks to the Economic Calendar’s clear layout. It’s straightforward and simple to use, with explanations and some background information thrown in.

Basics, Fundamental Analysis, Technical Analysis, Psychology, Trading Tests, Video Tutorials, Webinars & Events, and more make up the vast Educational Centre. 

It is highly suggested that new traders take advantage of this course because it is a well-designed, interactive course that will help them gain a solid foundation in the trading industry. The provided courses are a fantastic way to get your feet wet in the exciting world of trading.

There are a total of nine sections in the Fundamentals segment, with an exam at the end. These sections are further separated into Beginner and Advanced.

Fundamental and Technical Analysis are presented in the same way, with separate Beginner and Advanced levels, cards, and videos. The traders’ advancement during the learning process is shown by the progress bars.

Final Thoughts

FxPro stands out for its responsive and professional customer support for both new and existing traders, complemented by comprehensive educational resources and advanced research tools. 

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