A patient allegedly threw a cup full of urine at healthcare workers. Screenshots via Facebook/South Africa Daily.
WATCH: Angry patient ‘throws’ urine at Calcot Dlephu Clinic staff
A man believed to be a patient allegedly threw a cup full of urine at the Calcot Dlephu Clinic staff who were on their lunch break.
A patient allegedly threw a cup full of urine at healthcare workers. Screenshots via Facebook/South Africa Daily.
Gauteng MEC for Health and Wellness Nomantu Nkomo-Ralehoko has condemned an incident where a patient allegedly threw urine at Calcot Dlephu Clinic clinic staff in Tsakane, Ekurhuleni.
A video of the incident, which happened on Friday, 20 January 2023, is circulating on social media platforms.
URINE THROWN AT CALCOT DLEPHU CLINIC STAFF
The Health MEC described the incident as inhumane and vulgar to healthcare workers.
The video circulating on social media shows an unhappy public member allegedly throwing urine at the staff at Calcot Dlephu Clinic, who were on their lunch break.
In the video, the patient does show his face and complains about waiting for hours in order to be assisted. He further tells the staff that they (as patients) are not being assisted because they are getting the services for free.
ALSO READ: GRAPHIC: Patient allegedly killed inside ambulance in Atteridgeville
Nkomo-Ralehoko said irrespective of the complaint the member of the public might be having against the health workers, and this cannot justify the attack on them.
“It is uncalled for, and we condemn this vulgar act in the strongest possible terms,” she said.
Nkomo-Ralehoko pointed out that resorting to violence and hurling insults will ever be acceptable as there are recourse mechanisms such as escalating complaints and allegations to quality assurance people or the facility manager at the relevant service point.
The Gauteng Department of Health said healthcare workers across the province had recently found themselves under attack from communities. Some have even been robbed of their belongings, and in other instances, the attacks end up with patient care being severely hampered, resulting in loss of life.
“I appeal to communities to work with us to end the attack on healthcare workers. On our part, we have committed to ensuring that we improve patient experience of care at healthcare facilities,” Nkomo-Ralehoko said.
The Gauteng Department of Health has been tasked to investigate the matter and establish the facts about the incident to determine further action.
ALSO READ: PT Ambulance paramedics shaken up after rock-throwing attack in Umlazi
