Telkom become first mobile provider to allow data rollover

Telkom have become the first mobile operator in South Africa to enable data transfer and the rollover of unused data

The actions have been taken to bring the telecommunications company in line with in ICASA’s End-User Subscriber Service Charter (EUSSC).

Telkom customers on all plans, can now transfer their data between Telkom mobile customers and enjoy extended data validity periods.

Telkom Executive for Mobile Products & Services Andrew Dawson insists that they proceeded with the implementation of the end user subscriber charter, despite regulatory uncertainty because Telkom believes it is the right thing to do for the customer and that it is consistent with its vision to lead the charge on data.

“Telkom has always led the charge on data,” said Dawson.

“We championed lower data prices for consumers and the implementation of the customer services charter is yet another way of protecting the customer’s interest.”

In its implementation of the customer services charter, Telkom ensure that there is greater benefit for customers who buy smaller bundles in the 25MB – 500MB range. \

Customers on pre-paid packages, will now have up to six months to use their data purchases.

Providers will still be able to provide short term data at discounted rates but the validity of standard data bundles will be greatly extended.

The cost of data in South Africa is considered a major stumbling block to the growth of the economy and has become a matter of national interest.