SASSA grants

SASSA has confirmed the payment dates for December 2022. Image: Twitter/SASSA

SASSA social grant beneficiaries can now withdraw their money following system glitch

A number of SASSA social grant beneficiaries who use the gold card users could not access their money on the payment day.

SASSA grants

SASSA has confirmed the payment dates for December 2022. Image: Twitter/SASSA

State owned banking institution Postbank says the system glitch that impacted SASSA social grant payments has been resolved. 

A number of SASSA social grant recipients could not withdraw the money at ATMs nor swipe on their payment day. 

SASSA RECIPIENTS CAN NOW GET THEIR MONEY 

Postbank said all SASSA social grants recipients using the SASSA gold cards can now collect their grant monies at ATM’s and retailers nationwide as the system glitch that impacted payments has been resolved. 

Postbank has advised the social grant beneficiaries to proceed to withdraw social grants at all ATM’s and retail outlets nationwide that provide the cashback functionality which includes Shoprite, Checkers, USave, Pick n Pay, Boxer. 

SASSA payment
BELLVILLE, SOUTH AFRICA – APRIL 30: More the 500 people mostly elderly and disabled wait in lines outside SASSA office on April 30, 2021 in Bellville, South Africa. It is reported that some have been queuing since yesterday, hoping to receive their R350 grant which ends today. There was also a very small picket outside about the grants. (Photo by Gallo Images/Brenton Geach)

SASSA grant recipients can also use the gold cards to make purchases at any place that accepts bank card transactions as the SASSA gold card functions fully within the national payments system similarly to any other bank card. 

Postbank said it will monitor the system performance within Post Office branches on Monday, 7 November and will then advise beneficiaries of any developments. 

“Postbank apologises to our SASSA social grant beneficiaries for the inconvenience caused due to these system challenges. We know that social grants are important to the livelihood of the most vulnerable in our community and we sincerely apologise for the inconvenience experienced during the system glitch.” 

Postbank

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