Read: Spur release statement o

Read: Spur release statement on toddler grabbing video

It’s more complex than it seems.

Read: Spur release statement o

On Tuesday evening, we shared the video that was quickly sweeping across social media. A video that the uploader claimed to be an “attempted kidnapping”. You can find the video and the parent’s story in the link below. Keep reading for Spur’s statement on the video.

Watch: Footage of attempted toddler kidnapping at Spur goes viral

While we already knew that the video was from November last year, Spur says the family has happily returned to the Spur on numerous occasions.

“The video footage was taken in Eagle Falls Spur in Johannesburg at the beginning of November 2016 and shows a customer picking up someone else’s child and walking towards the inside of the Spur to the table where he and his friends had been sitting. Eagle Falls Spur management immediately intervened and although the man insisted it was a practical joke, mall security was called and the case was reported to the police, however upon investigation the police chose not to prosecute.”

“The parents of the child were satisfied with the way Spur responded to the incident and the boy’s mother praised Spur’s management for the swift action they took. The family have been regular visitors to the Eagle Falls Spur since the incident.”

Spur also emphasised that the safety of children is a massive priority for the company, stating that they have recently increased their staff in all the Play Canyons countrywide.

Like the parents and Spur management, we will never really know if this was an attempted kidnapping or not. The video, however, does showcase just how quickly things can go wrong (literally a matter of seconds). Moral of the story? Always keep a close eye on your kids, just like these parents did.