Shallcross electricity

Shallcross residents will have to wait at least 48 hours for power to be restored. Image via: Adobe Stock

Power cuts: TWO provinces brace as weather threatens Eskom network

Eskom said some customers in the two provinces may experience prolonged periods without electricity due to the ‘extreme’ weather.

Shallcross electricity

Shallcross residents will have to wait at least 48 hours for power to be restored. Image via: Adobe Stock

If you haven’t heard yet, some parts of South Africa are in for dramatic winter weather this week. Eskom released a statement on Tuesday 20 July, saying that this may threaten stable electricity supply for two provinces; namely the Eastern Cape and the Western Cape. In other words, if you’re based in one of the two provinces, you should brace for possible interruptions and as Eskom says, remain patient. 


Eskom said it’s expecting an increase in faults in the two provinces due to the inclement weather. It also said some customers may experience prolonged periods without electricity. 

“The inclement weather has put the network at risk and can affect the electricity supply of customers in some areas, potentially leaving some customers with prolonged periods without electricity,” it said. 

Eskom says these stormy conditions, unfortunately, also affect the restoration efforts of technical teams out in the field.

“Eskom urges customers to remain patient and follow the channels made available to log a fault,” it said. 


Eskom said it will prioritise its response based on the size and duration of the faults. 

“Large faults on the MV and HV network that affect a large number of customers will be prioritised. Faults that have left single customers without electricity supply for more than 48 hours will take priority, and thereafter, faults for more than 24 hours until the most recent faults,” it added. 

Customers are encouraged to download the MyEskom Customer App, which is available on the Google Play Store for Android devices. The App allows users to log a fault and immediately provides a reference number needed to track progress on the fault. 

Alternatively, customers can contact the Share Call number at 086-003-7566 or email


On Monday 19 July, the South African Weather Service (SAWS) said the Western Cape and Eastern Cape provinces would be in for some bitterly cold weather. 

“Light snowfalls are expected over the southwestern mountain peaks of the Western Cape on Tuesday morning, whilst bitterly cold conditions are likely to set in over much of the province. Light snowfall is expected in high-lying areas and mountain ranges of the Eastern Cape, including the Tsitsikamma, Kouga, Sneeuberg, and Winterberg mountains,” it said. 

“Moreover, disruptive snowfalls can be expected in many of the higher mountain regions of the Cape provinces, when a second cold front makes landfall on Wednesday. Farmers and citizens are advised to take the necessary precautions ahead of the expected cold snap and to ensure that livestock and pets have sufficient shelter and water,” it added. 

READ: Cape Town: EIGHT areas experiencing unplanned outages due to weather