Pothole damage? Here’s how to claim in Johannesburg

Have you ever wanted the City to pay for the pothole damage caused to your vehicle tyre?

JOHANNESBURG ROADS AGENCY PROVIDES STEPS TO CLAIM POTHOLE DAMAGE

Look no further as the City of Johannesburg through its roads entity, Johannesburg Roads Agency (JRA), has provided steps to claim from it.

“Report potholes to Johannesburg Roads Agency or email hotline@jra.org.za the street name, the nearest street corner, and the name of the suburb affected.”

JRA

HOW TO GO ABOUT NAVIGATING THE CLAIM PROCESS

Before emailing your claim, JRA requires you to download a copy of a Claims Form/ Public Liability Claims (damage to vehicle, property or personal injury).

ALSO READ: Before & After: Cosmo City residents tackle potholes

The claim steps further reads:

We understand that a burst tyre or unexpected dent can set you back significantly. Even worse are accidents or injuries. If this damage is linked to the road infrastructure that we maintain in the City of Johannesburg you can file a claim for damages.

In order for your claim to be considered, please forward a completed Claim Form with applicable supporting documents as listed on the Form to:

1. POST

Johannesburg Roads Agency

Attention: Public Liability Claims

P.O. Box 1450

Braamfontein

2017

2. HAND DELIVERY

Johannesburg Roads Agency

Attention: Public Liability Claims

75 Hellen Joseph Street

Cnr. Harrison Street

Johannesburg

claims@jra.org.za

011 491-5734/ 011 298 5168/ 086 206-5294

Click here to download a copy of a Claims Form

“Please note that receipt of your claim is done on a without prejudice basis. Each claim is assessed on its own merits and acceptance,” notified JRA.

ALSO READ:

• WATCH: Navigating the toughest potholes, trenches in Cosmo City
• Unforgiving potholes exposed on the R66
• Gatvol of potholes? Retailers now selling asphalt
•  UPDATE: Potholes blamed for MEC Nkonyeni’s accident| PICS

This is a developing story.