Minister Senzo Mchunu. Image: Twitter.com/dpsa

Minister Senzo Mchunu. Image: Twitter.com/dpsa

Minister Mchunu: Public servants’ must meet citizens needs “without fail”

The Minister echoed that his department’s primary aspiration is to care and serve citizens.

Minister Senzo Mchunu. Image: Twitter.com/dpsa

Minister Senzo Mchunu. Image: Twitter.com/dpsa

Public Service and Administration Minister Senzo Mchunu says government employees should meet people’s needs without fail.

Minister Mchunu: “Every citizen has the legitimate expectation to receive quality services”

“We are called upon to focus our attention on what is expected of the public service by the South Africans we serve daily. We are reminded that our training interventions should have a meaningful socio-economic impact.”

Public Service and Administration Minister, Senzo Mchunu

Speaking at the 20th Public Service Trainers’ Forum Conference in Midrand on Monday, Mchunu said every citizen has the legitimate expectation to receive quality services. These expectations would not be met if the public service is not positioned and attuned to the notion of service, Mchunu said.

This year the conference is being held under the theme: “Enabling Vision 2030 through HRD: training and development for socio-economic impact”.

Mchunu said building a capable, ethical and developmental state is premised on the willingness of public servants to selflessly commit to the public good and adopt a people-centric disposition.

The Minister urges government to ensure that public servants’ are trained to serve citizens

“As public sector trainers, we need to pause and reflect on how we make a meaningful impact on the public service, whose primary responsibility is to serve our communities. The Constitution is clear on the expectation that the public service should be professional, accountable and development-oriented.”

Public Service and Administration Minister, Senzo Mchunu

He said government looked to the National School of Government to play a significant role in ensuring that public servants are trained to serve the citizens of South Africa better.

This school should, in our view, become a preparatory place or the “intellectual laboratory” for government where public servants are formed and moulded into caring, committed and citizen-oriented professionals, whose primary aspiration is to belong, to care and to serve. We look upon the National School of Government to capacitate and professionalise the public sector, the minister said.