City of Johannesburg to disconnect electricity defaulting customers.

City of Johannesbur to disconnect defaulting customers. Image: iStock

Johannesburg begins disconnecting non-paying electricity users

The City of Johannesburg has started disconnecting electricity for defaulting users, targeting certain areas.

City of Johannesburg to disconnect electricity defaulting customers.

City of Johannesbur to disconnect defaulting customers. Image: iStock

The City of Johannesburg is taking decisive action against non-paying electricity users as arrears reach unprecedented levels. Nyaniso Jeku from the City of Johannesburg (COJ), speaking to the ENCA has confirmed that the city has begun disconnecting electricity services for defaulting customers.

The list of suburbs targeted for electricity disconnection this week includes Midrand, Steyn City, Lenasia, Blue Hills, Bryanston, and Kyalami, which collectively owe the city approximately R464.7 million.

City of Johannesburg disconnecting electricity defaulting areas

The City of Johannesburg has issued a stern warning to communities failing to pay their electricity bills, indicating they will soon face electricity cuts this winter if the municipal debt, which is approaching half a billion rand, remains unpaid. Furthermore, these areas are among the city’s most chronic defaulters.

Moreover, the city advises residents of these suburbs to settle their electricity accounts before facing service termination.

“The city has always consistently supplied water, electricity, and refuse removal to these communities. It is disappointing to see some communities demonstrating a clear disregard for paying for services they can afford,” stated Kgamanyane Maphologela, Director of Customer Communications for the City’s Group Finance Department.

Urgent call for payment compliance

The City of Johannesburg is grappling with a ballooning debt of over R52 billion, making it unsustainable to continue providing essential services without receiving payments.

Additionally, Maphologela emphasised the critical need for compliance, stating, “The City’s highly specialised team of debt collectors will focus intently on ensuring adherence to credit control measures.”

The city has observed a troubling trend of nonpayment and disregard for all correspondence from the city concerning account statuses and pending credit control actions. The City of Johannesburg is urging all property owners to come forward to settle their electricity debts before facing service termination.

“We call upon all property owners to come forward before services are terminated at their properties. The city remains open to negotiations for payment arrangements,” Maphologela added.