The GIZZU 300Wh and 500Wh Portable Power Stations have been recalled due to a battery manufacturing flaw that could cause the devices to combust while charging, posing a fire hazard. Images: Syntech
Urgent recall for GIZZU Portable Power Stations sold in SA
The distributor, Syntech Distribution, alerted the NCC after the devices combusted while charging due to a battery manufacturing flaw.
The GIZZU 300Wh and 500Wh Portable Power Stations have been recalled due to a battery manufacturing flaw that could cause the devices to combust while charging, posing a fire hazard. Images: Syntech
The National Consumer Commission (NCC) urged all individuals who own a GIZZU 300Wh or 500Wh Portable Power Station to stop use and return the items to the supplier immediately.
Syntech Distribution (Pty) Ltd informs the NCC of GIZZU Portable Power Station recall
The recall comes after the importer and distributor, Syntech Distribution (Pty) Ltd, informed the NCC of the products’ precautionary recall after reports of fire hazards. The devices reportedly combusted while charging.
“According to this importer, the product was imported from China and distributed (sold) by Takealot.com, Builders Warehouse, Makro, Incredible Connection and Hifi Corp,” said the NCC.
The portable power stations have a battery manufacturing flaw that could lead to self-combustion and melting while charging.
“In cases where the product’s battery does self-combust, a non-toxic cloud of smoke is released, which may present a fire hazard to nearby furniture,” said the consumer commission.
The Acting National NCC Commissioner, Thezi Mabuza, said the supplier said the recall only affects a small number of units. However, consumer safety is of utmost importance.
“This recall comes at the time where South Africans are grappling with the effects of rolling blackouts and trying to circumvent the effects of load shedding. It is estimated that 3500 units were sold,” said Mabuza.
How to determine if your Portable Power Station is affected and what to do next
To check if a product is affected, visit https://www.syntech.co.za/gizzu-power-station-query-tool/ and enter the serial number. Instructions on how to handle the product will be provided
Consumers are also urged to compare the device to the following product description to determine whether the device forms part of the recall.
On Twitter, the NCC asked consumers who own the GIZZU 300Wh or 500Wh Portable Power Station to return it to the point of purchase for a refund.
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