Pick n Pay introduce ‘drive-thru shopping’ – here’s how it will work

Needless to say, we are big fans of this. Some Pick n Pay stores have introduced the facet of drive-thru shopping to their outlets – a novel concept that firmly belongs in this world of lockdown and social distancing.

A new way to do our grocery shopping

There are a number of steps you need to follow, but ultimately, this could prove to be the future of our grocery visits. The convenience is so well thought-out, you won’t have to leave your car.

The new concept has the potential to take-off, but it’s been curtailed slightly by the recent coronavirus outbreak and subsequent lockdown laws. However, officials for the Waterkloof Rand branch – which implemented the drive-through system itself – has warned that it’s currently on hold, due to supply issues.

“All online orders are on hold until we receive our next delivery: We have provisionally suspended online orders until Saturday, due to stock availability. Walk in customers are welcome to pick their own shopping.”

Pick n Pay, Waterkloof Rand

Pick n Pay drive-thru shopping – how will it work?

• Check availability

Only a limited number of stores offer this option, so you’ll have to find out where you can go for it. Get in contact with your local branch before trying to place a drive-thru order.

• Send your store an email

If they’re running the service, you simply e-mail your list of groceries to the relevant contact. They receive the order and get your cart filled, ready for collection. All emails must give at least two hours’ notice.

• Get parked up

Some stores – like the Waterkloof Rand – already have designated parking bays. Once you’ve received confirmation of your order, and given staff the two-hour notice period, you can park in the allotted space.

• Door-to-car-door service

You don’t have to go in to the store, as the selected outlets will have staff on-hand monitoring the car park. They come and drop your groceries off at your vehicle.

• Sanitary payment methods

Then it comes to the final step; paying what you owe. Shoppers will be presented with a sanitised card machine, and have the option of going contactless. It’s the cash-free way to keep coronavirus at bay.