Is your municipal account debt spiralling out of control? Joburg property owners have until 31 July to apply for the city’s debt rehabilitation programme.
The City of Johannesburg recently approved its debt rehabilitation programme which aims to assist defaulting customers to bring their outstanding municipal accounts up to date.
Qualifying customers will receive a 50% debt write-off, with a further write–off on the outstanding debt over a three-year period – if they comply with all the conditions of the programme.
It is said that residential customers, small businesses, faith-based organisations or places of worship, and non-profit organisations may apply on the condition that they comply with the qualifying criteria.
Where the monthly gross income from both the residential account holder/s is more than R22 000 only a percentage of the debt above 90 days shall be written off on condition that the account is settled in full.
The scale to be used will be:
• Between R22 000 to R30 000 = 30% write-off of the debt above 90 days shall be offered; all interest and penalty charges shall be reversed
• Between R30 001 to R40 000 = 20% write-off of the debt above 90 days will be offered; all interest and penalty charges shall be reversed
• Between R40 001 to R50 000 = 10% write-off of the debt above 90 days will be offered; all interest and penalty charges shall be reversed
• Above R50 001 = all charges (like disconnection fees) and interest charges shall be reversed
Small businesses, places of worship and non-profit organisation will be required to provide the latest audited annual financial statements with turnover not exceeding R3 000 000. The account must also be kept up to date for 12 months from the date of initial write off.
“The city appointed a “debt write-off” committee that will consider all applications,” the City of Johannesburg wrote on their official website. “The committee will assess all applications on a case-by-case basis.”
If a customer should misrepresent their situation, the city will re-instate the debt and institute immediate termination of services.
Customers can send an email to firstname.lastname@example.org, visit joburg.org.za for application forms, complete the online application form or visit any of the city’s revenue customer service centres across Joburg.