Capitec bank

Capitec bank users spread panic over dysfunctional app. Photo: Twitter

PANIC as Capitec bank App malfunctions AGAIN

‘Pin incorrect – try again’- Capitec bank users panic as App declines access due to what is believed to be a malfunction.

Capitec bank

Capitec bank users spread panic over dysfunctional app. Photo: Twitter

Capitec bank users have rushed to social media to gather opinions about what seems to be a malfunction on the bank’s App.

CAPITEC BANK SENDS ITS USERS TO PANIC MODE

This evening. Friday, 24 March Capitec bank users began experiencing challenges when attempting to log into their accounts on the App.

The South African has gathered on social media that when one enters their secret pin code, the pin is declined with a red notification stating ‘Incorrect Pin – Please try again’, which has sent many on panic mode after several attempts.

“I think I have put in different pins for the past 20 minutes, Capitec what’s wrong?”

Nyabmbose Princess

NO RESPONSE FROM THE BANK AS YET

The bank is yet to release a statement on the matter.

GLITCHES PRONE TO THE ELECTRONIC BANKING SYSTEM

This isnt the first glitch experienced by Capitec bank clients. In August last year, clients complained after failing to see their banking balances on the App.

The frustrated Capitec Bank clients took to social media to reveal they can’t access funds in their accounts after the bank revealed it was experiencing an infrastructure problem on its central servers that support its banking channels. The bank’s mobile application, online, and cellphone banking platforms were down for over 24 hours,  according to EWN .  

“We are aware that some of our clients are experiencing issues on our app, internet banking, and USSD services. We want to assure you that we are on it and doing everything possible to resolve the issue. We sincerely apologise for any inconvenience. ATMs and cards are working,” the bank responded.

ALSO READ: ‘Insufficient funds’: Capitec Bank users share they can’t access their money